Privacy Policy
Last updated: June 2026
1. Who we are
HydroSaeng ("we", "us", "our") operates this website and sells skincare products directly to consumers. If you have any questions about this policy, contact us at hello@hydrosaeng.com.
2. Information we collect
When you shop with us or sign up to our newsletter, we collect: name, email, shipping and billing address, phone number, order details, and payment information (processed by Shopify and our payment processors — we never store full card numbers). We also collect device and usage data (IP address, browser type, pages visited) through cookies and analytics tools.
3. How we use your information
To fulfill orders, send order updates, provide customer support, send marketing emails (only with your consent — you can unsubscribe at any time), prevent fraud, and comply with legal obligations.
4. Sharing your information
We share information only with service providers who help us run our business — Shopify (e-commerce), payment processors, shipping carriers, email providers, and analytics tools. We never sell your personal data.
5. Cookies
We use essential cookies (for cart and checkout) and analytics cookies (to understand site usage). You can disable non-essential cookies in your browser settings.
6. Your rights
Depending on where you live (GDPR for EU/UK, CCPA for California), you have the right to access, correct, delete, or export your personal data, and to opt out of marketing. Email hello@hydrosaeng.com to make a request.
7. Data retention
We keep order records for as long as needed to comply with tax and legal obligations (typically 7 years). Marketing data is kept until you unsubscribe.
8. Children
Our site is not intended for anyone under 16. We do not knowingly collect data from minors.
9. Changes
We may update this policy from time to time. Material changes will be posted here with an updated date.